Hoteles Santos continues its digital transformation plan with Microsoft 365 and Power Platform
Technologies
Microsoft Azure Active Directory
Microsoft Windows Server Active Directory Forest
Microsoft Azure Active Directory Connect
Microsoft 365 and Power Platform through various plans
Sector
Tourism
Hotel Chain
Size
€410 M – 400 employees
Countries
Spain
Hotel group founded in Madrid in 1970. Over the years, it has become a high-end hotel chain with a national network of 4- and 5-star and luxury hotels, based on quality, service and distinction.
Hotel Balneario Las Arenas (Valencia), Hotel Praga (Madrid), Hotel Santos Nixe Palace (Palma de Mallorca) and Gran Hotel Miramar (Málaga) are some of its most iconic hotels.
The keys to success
EQM planned a single domain forest and defined a single active directory scheme on Microsoft Azure. This solution enabled comprehensive management of the security and integrity of business and productivity applications through Microsoft 365 and Power Platform for the organisation. It also enabled the provisioning of new services and the registration of new employees in a consistent, standardised and very simple way.
How we achieved it
- The infrastructure was obsolete. It did not allow for proper security management and administration, user provisioning, or technologies and services as basic as Exchange.
- There was no trust relationship between the active directories and domains that were distributed. To add to the complexity, there were more than four email domains and 13 different active directory forests (on-prem) with a single domain each. This infrastructure supported 12 hotels plus the headquarters in Madrid.
- A single domain forest approach was developed and a single active directory scheme was defined on Microsoft Azure. This solution enabled comprehensive management of the security and integrity of the organisation’s business and productivity applications, as well as the provisioning of new services and the registration of new employees in a consistent, standardised and very simple way.
- Migration of the Linux server to Microsoft 365 and Power Platform for the management of more than 400 users.
- Implementation, deployment and training of Microsoft 365 and Power Platform plans at the chain’s headquarters and hotels.
- This project has achieved a drastic reduction in infrastructure maintenance costs and subsequent centralised management by the client’s IT department.
Future projects
- Migration of users, DNSs, TLS and users to M365 and Power Platform
- Gradual activation of users to M365 and Power Platform
- Training in Microsoft Azure, Microsoft 365 and Power Platform
- Security and compliance as well as in SharePoint
- Power Platform and Power Automate
Would you like to find out everything we can do for your business?
If you would like further information, please do not hesitate to contact us. We will be delighted to assist you.
