Dynamics 365 Commerce
Unify your sales channels and offer personalised, connected shopping experiences.
Microsoft's solution for businesses seeking comprehensive unified commerce management, both in physical stores and online. It allows you to centralise sales, inventory, customer service and marketing operations on a single platform.
Your solution
Promote unified commerce
Ideal for retail, e-commerce, distribution, and franchise businesses that want to grow steadily, improve their operations, and build customer loyalty.
Key Benefits
By incorporating Dynamics 365 Commerce into your organisation, you will achieve many benefits, including:
Unified omnichannel commerce
Integrate all your sales channels (shop, online, mobile, call centre) and offer a consistent experience.
Centralised management of the retail business
Inventory, prices, promotions, orders, and returns managed from a single system.
Loyalty and personalised experience
Customer segmentation, recommendations and promotions tailored to purchasing behaviour.
How is Artificial Intelligence integrated?
Dynamics 365 Commerce includes advanced AI features that enable you to anticipate behaviour, improve customer service, and personalise the shopping experience:
Personalised product recommendations based on browsing and purchase history.
Predictive analysis of demand and sales by channel.
Microsoft Copilot: Generating product descriptions, promotions, or content for online shops using generative AI.
Why implement Dynamics 365 Commerce with EQM?
We are experts in implementing Microsoft business solutions, which allows us to combine technological capabilities with in-depth knowledge of business processes.
In retail, e-commerce and complex distribution environments, including integrations with marketplaces, payment gateways and ERP.
Ideal for chain stores or expanding businesses.
Ensuring a balance between operations, marketing, customer service, and back office.
Complementary solutions
Other complementary solutions that will boost your business and optimise your processes.
Boost your business with connected, agile and cost-effective technology
With Dynamics 365 Commerce and EQM, your business will be ready to compete in an omnichannel environment, with operational efficiency and experiences that build loyalty.
Request a free, no-obligation consultation, and one of our experts will show you how to adapt this solution to your business model.
Would you like to meet and talk to other companies in the retail or e-commerce sector that have already transformed their business? We can put you in touch with them so you can learn about their real experience with EQM.
Everything you need
You can fill out the following form to request more information, a demonstration of our solutions, or to contact an expert.
