Formación y soporte

Exclusive EQM services

Training and Support

Ensure the success of your project with trained users and specialised support always at your side.

Technology alone does not transform a company. Real change comes when people understand, adopt and harness the full potential of the solutions implemented.

That is why at EQM we focus on personalised training and close support as key pillars of any digital transformation project.

What do we achieve with our Training and Support service?

We help you ensure continuity, autonomy, and efficiency in the use of your ERP and CRM systems, collaboration tools, and cloud platforms.

Trained and autonomous users

Training tailored to each role and real need, with a practical focus and 100% geared towards everyday use.

Ongoing functional and technical support

We resolve incidents and queries and optimise your systems so that they always operate at peak performance.

Post-implantation support

We don't disappear once the project is delivered. We are by your side to evolve with you.

What solutions do we cover?

We offer training and support across the entire Microsoft ecosystem, including:

Dynamics 365 (ERP & CRM)

Financial, logistics, commercial, HR, technical service modules and more.

Microsoft 365

Outlook, Excel, Teams, SharePoint, Copilot…

Power BI & Power Platform

Azure

And cloud environments.

Customised solutions

Or custom developments on Dynamics.

Why entrust your training and support to EQM?

Trainers with technical and functional profiles

Who know the tool and understand your business.

Practical and adaptable methodology

In person, online or hybrid, by role or by functional area.

Close support without waiting

With dedicated equipment, rapid resolution and continuous monitoring.

What can we do for you?

Initial training for key and end users

We train all profiles involved in the use of the solutions, from area managers to operational users.

Advanced training by process or specific requirements

Courses focused on reports, analysis, critical processes, or new features incorporated into the system.

Functional and technical support that evolves

Post-implementation support, answering questions, assistance with improvements or incidents, with guaranteed continuity.

Documentation, manuals, and customised materials

We create guides and materials tailored to your system and processes to ensure your team's autonomy.

Invest in your team's knowledge and in the continuity of your technology.

With EQM, you're not just implementing technology: you're ensuring that your team understands it, uses it, and makes it their own. And you have the support of a team that responds when you need it most.

Request a free, no-obligation consultation and discover how to improve user training and receive tailored support.

Would you like to hear from companies that have already placed their trust in our training and support service? We can put you in touch with them so you can learn about their real-life experience with EQM.

Everything you need

You can fill out the following form to request more information, a demonstration of our solutions, or to contact an expert.





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