What do you get with your optimised CRM?
At EQM, we have been helping companies transform their business and customer service processes for over 25 years, implementing state-of-the-art CRM solutions such as Dynamics 365 Sales, Customer Service, and Customer Insights.
Real customer insight
Consolidate all your customer data on a single platform to better understand their behaviour and needs.
Business and service process automation
Free up your team's time to focus on what matters: selling more and providing better service.
Personalised experiences and genuine loyalty
Segment, anticipate and act with precision thanks to an intelligent and connected CRM.
What solutions do we implement?
We work with the most powerful solutions in the Microsoft ecosystem, for both SMEs and large organisations:
Why implement and optimise your ERP with EQM?
We are experts in implementing Microsoft business solutions, which allows us to combine technological capabilities with in-depth knowledge of business processes.
For sectors with complex sales cycles: manufacturing, distribution, services, automotive, and more.
Over 400 successfully implemented CRM projects, adapted to multichannel, B2B, and B2C environments.
And advanced technology. To ensure that the CRM adapts to your business, not the other way around.
What can we do for your company?
CRM implementation from scratch
We analyse your commercial, marketing, or support processes and design a CRM system tailored to your objectives.
Migration from legacy platforms
We help you modernise your CRM system, preserving your data and improving its structure and usability.
Optimisation of existing CRM systems
If you already have a CRM but are not getting the most out of it, we analyse its use, correct errors and improve its performance.
Automation of flows and tasks
We reduce the manual workload of the sales or customer service team through automated workflows and intelligent alerts.
Training and ongoing support
We train your teams and support you throughout the entire evolution of the solution, providing functional and technical assistance.
Build lasting relationships with your customers
With EQM and Microsoft CRM solutions, you can connect with your customers in a more human, intelligent and profitable way.
Request a free, no-obligation consultation, and one of our CRM specialists will assess your situation and help you design a winning strategy.
Would you like to hear about real cases of companies that have improved their customer relations thanks to EQM? We can put you in touch with them so you can learn about their experiences.
Everything you need
You can fill out the following form to request more information, a demonstration of our solutions, or to contact an expert.
