EQM success stories | INTERFLORA

Interflora implements Dynamics AX in all its departments and branches

The company's origins date back to 1946, when three groups formed at the beginning of the century - Florists' Telegraph Delivery Association (USA), Fleurop (Germany) and British Unit (UK) - were rebranded under the name of Interflora. The network now includes more than fifty thousand florists and operates in one hundred and seventy countries on five continents. Meanwhile, Interflora Spain was established in 1951.

caso-de-exito-interflora

  • Competitive advantages based on specialisation and international expansion.
  • Business process reengineeringand implementation of Microsoft Dynamics AX 2012 as a core business tool.
  • Areas: finance (accounting, invoicing, asset management), partner management, operations, supplier management and customer service.
  • Magentoas an e-commerce platform and creation of minisites for all its partners and implementation of integration BUS for order traffic management.
  • Implementation in Amazon of all systems.
  • Capacity to tackle corporate expansion on a country level (Portugal) and business lines (funeral parlours)

SEE MORE SUCCESS STORIES

Technology

Dynamics AX

Sector

Publishing/Audiovisual/Distribution

Size

€20m - 30 employees

Countries

Spain

“…EQM is more than just a service provider. For Interflora, EQM is a strategic partner that is allowing us to successfully handle our IT plan. They have shown us great expertise and experience in technological projects and especially in everything related to Microsoft technologies, such as Microsoft Dynamics AX. Above all, I value their professionalism, constant commitment, their ability to respond to our needs and especially, their ability to manage critical moments that usually occur during implementation of most projects..."

Gustavo Fernández-Baillo Cañas, Director of Information Systems

OTHER SOLUTIONS FOR YOUR COMPANY

EQM offers an extensive portfolio of business solutions to enhance your company's competitiveness by optimising management, improving processes, increasing profitability, and boosting resource productivity.

Dynamics 365 Field Service

Optimise resources and enable your technicians to be even more efficient.

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Dynamics 365 Remote Assist

Solve problems faster by harnessing all the possibilities of mixed reality.

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Dynamics 365 Customer Insights

Get a one-stop overview of customers and provide a personalised experience.

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Dynamics 365 Customer Service Insights

Extract insights, metrics and trends, and use virtual agents to quickly resolve support issues.

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