FIND OUT WHICH STRATEGIES ARE WORKING
Automatically transcribe and analyse the opinion of customers, their feelings, the content of conversations and the way they speak. Explore which customers are responding well so you can replicate those calling strategies across your team.
FACILITATE STRATEGIC DECISION-MAKING
With Dynamics 365 Sales Insights you can easily recognise the needs that arise from your customers and grow your business. Thrust your company to the forefront of the market with insights drawn from mentions about brands and competitors. Harvest real-time responses with natural language questions and answers about sales and conversation data.
MAKE STRONGER CONNECTIONS
Bolster the contacts of colleagues who already have an active relationship with potential customers using the information provided by Office 365. Build relationships of trust in the sales process by following artificial intelligence guidelines on the topics of discussion and recommended actions.
BOOST YOUR PRODUCTIVITY
Enrich email interactions and get real-time contextual messages suggesting new records to create as you write your notes. Monitor customer relationships by scoring relationship status based on unified data from Dynamics 365, Office 365, and LinkedIn.
INNOVATE WITH AN ADAPTABLE SOLUTION
With Dynamics 365 Sales Insights you can customise recommended actions through AI with an easy-to-use configuration tool that require no programming. You can also tailor pre-built predictive lead and opportunity classification models, with custom branding around your company's specific needs.
